Something wrong with the installation

Dear
Thank you for contacting and choosing our product!
– We are sorry for informing that the customer support will be slower than usual because of Vietnamese Lunar New Year (Tết Holiday). It’s the traditional holiday in our country - Vietnam,
For the issue you are encountering, we will try to solve as soon as we are back the office. We apologize in advance to any inconvenience this may cause you.
Thank you so much for your patience and sympathy!
Happy Vietnamese Lunar New Year!

Hi
I can't access your site
Your site is block your IP Vietnam
prnt.sc/ztrgud
Please allow I acces
My ip: 2402:800:61cd:9ef2:688e:2942:d0cb:d582
Thanks