Thank you for contacting us.
I have checked our extensions with Joomla 3.10.11 and PHP 8.0, PHP 7.4, It still works fine without error.
As I see, maybe have some conflict jquery on your site. Please upload your site to host, we will help you check it soon.
Thanks.
Hi.
I can't access your site
prnt.sc/l0bbnWmh5aYp
.
Please give us the Inspect tool of the browser and click on to tab console and give us the error message on this tab. That can help us find the issue.
Thanks.
Uncaught ReferenceError: jsMegaMenuMoo is not defined
at (index):406:18
jquery-migrate.js?e6920edd8a146378f43eafb032d3969d:45
JQMIGRATE: jQuery.fn.load() is deprecated
migrateWarn @ jquery-migrate.js?e6920edd8a146378f43eafb032d3969d:45
jquery-migrate.js?e6920edd8a146378f43eafb032d3969d:47 console.trace
migrateWarn @ jquery-migrate.js?e6920edd8a146378f43eafb032d3969d:47
jquery-migrate.js?e6920edd8a146378f43eafb032d3969d:45
JQMIGRATE: Attribute selector with '#' must be quoted: a[href*=#]:not([href=#]):not([href*=carousel])
migrateWarn @ jquery-migrate.js?e6920edd8a146378f43eafb032d3969d:45
jquery-migrate.js?e6920edd8a146378f43eafb032d3969d:47 console.trace
migrateWarn @ jquery-migrate.js?e6920edd8a146378f43eafb032d3969d:47
Hi.
We have checked the package and don't use the jsMegaMenuMoo function in the latest version. I'm afraid you are using the old version.
Please give us your order info and the package version on your site.
Thanks.