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lock Menu not stretching properly

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9 years 4 months ago #5963 by Marcel
Hi,

I just bought the mega menu and I am experiencing a problem.
The menu does not stretch full with of the page for some reason.

It also does not align to center, it just lays on the left side of the page.

Any idea what is causing this?
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9 years 4 months ago #5964 by Huyen Tran
Dear mpswart.
Thanks you for using product our,
please give me link your site and your account of administrator via private message. I will check it for you.
Best Regards,
Huyen Tran

Best Regards,
Huyen Tran
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9 years 4 months ago #5965 by Marcel
Replied by Marcel on topic Menu not stretching properly
Just sent it through.
Thank you for the speedy reply
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9 years 4 months ago #5967 by Marcel
Replied by Marcel on topic Menu not stretching properly
Hi,

Any idea how long it will take to attend to the problem?
Sorry for the rush. But I need it going asap :).
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9 years 4 months ago #5972 by Marcel
Replied by Marcel on topic Menu not stretching properly
I have also noticed, once i scroll down and the menu becomes sticky, it does not go back to normal when I scroll back up.
Why is this?
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9 years 4 months ago #5976 by Marcel
Replied by Marcel on topic Menu not stretching properly
Hi,

I have posted on your forum about 24 hours ago, and still have not received any assistance.

I provided you with login details. But there has been no login whatsoever.

I would like the issue to be addressed immediately, failing that please return the money I paid for it.

If I do net hear back from you within the next 12 hours I will go public to the joomla website etc and write a review on how poorly your extension works, and how slow the support is(if there is any) because I saw in the forums people posted weeks ago, and there was asked for login details. But never again replied, I have to assume they are still waiting aswell.

Please let me know how you would like to proceed?

But if I do not hear from you within 12 hours, I will want the money returned as I am going to go with someone else who actually provides support...

Thank you
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9 years 4 months ago #5978 by Huyen Tran
Dear mpswart.
I'm sorry. at this time, my country is weekend. we don't works.
I will try check it for you.
Best Regards,
Huyen Tran

Best Regards,
Huyen Tran
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9 years 4 months ago #5979 by Huyen Tran
Dear mpswart.
I checked your site. fullwidth of menu item still works fine. Fullwidth for menu item by length of total menuitem number, don't length of menu page.
Please view image attachment.
Best Regards,
Huyen Tran

Best Regards,
Huyen Tran
Attachments:
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9 years 4 months ago #5980 by Huyen Tran
Dear mpswart.
When you have also noticed, once i scroll down and the menu becomes sticky, Because you turn on sticky. You can turn off it, if don't want use.
Best Regards,
Huyen Tran

Best Regards,
Huyen Tran
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9 years 4 months ago #5986 by Marcel
Replied by Marcel on topic Menu not stretching properly
Hi,

It did not stretch the blue background the full width of the page. It was only as wide as the menu items... I had to start checking to resolve the issue. And got it working eventually.

The sticky thing is right. I want it to be sticky, but when i scroll back up. The menu remains sticky, instead of returning to it's original position when it comes into view.

Please note, the scroll issue arises when i use my mouse scroller, not the scroll bar. If I use the scroll bar on the side, then it returns like it is supposed to.
It just does not pickup on the mouse scroller when scrolling back up.
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