Hello.
Last month I have a serious problem with my ecommerce website.
When I put the second or third product on cart (Virtuemart) the proccess loading and then nothing happened.
When I unpublished mod_jux_vm_megamenu all working fine.
Any suggestion will be helpful
Hi Yiannis
Thank you for feedback us
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I will check it for you soon
Thanks
Hello.
I have sent you login information but I didn't see any solution yet.
Please help me because now the website hasn't main menu.
Thank you in advance.
Hi again
I'm sorry but I don't get email
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Please send again
Thanks
Hi again
You said that when you turn on our virtuamart menu, won't you order?
I tried setting 4 items and found it still working well
prnt.sc/mf2d75
You can check again
Thanks
Thank you for your support.
Problem appears mainly when a user (not registered) browsing the website with Google Chrome, goes to product detail page and put at shopping cart the second or third product etc.
Dear
Thank you for contacting and choosing our product!
– We are sorry for informing that the customer support will be slower than usual because of Vietnamese Lunar New Year (Tết Holiday). It’s the traditional holiday in our country - Vietnam,
For the issue you are encountering, we will try to solve as soon as we are back the office. We apologize in advance to any inconvenience this may cause you.
Thank you so much for your patience and sympathy!
Happy Vietnamese Lunar New Year!
******
Kind regards
JoomlaUX Team
Dear
Thank you for contacting and choosing our product!
– We are sorry for informing that the customer support will be slower than usual because of Vietnamese Lunar New Year (Tết Holiday). It’s the traditional holiday in our country - Vietnam,
For the issue you are encountering, we will try to solve as soon as we are back the office. We apologize in advance to any inconvenience this may cause you.
Thank you so much for your patience and sympathy!
Happy Vietnamese Lunar New Year!
******
Kind regards
JoomlaUX Team