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8 years 9 months ago #10767
by Davidh
I contacted the hosting company, and they said this is an issue with htaccess file - the one that created by AdminTool pro (security tool).
any idea how to solve it?
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8 years 9 months ago #10787
by NT
HI Davidh,
This problem is how I can help you. If your sever our block. not allow my files operation. There are a lot of customers like you. they have to contact the hosting management. and the problem was solved.
Hope you understand.
Thanks!
****************
Best Regards
__DiepNT__
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8 years 9 months ago #10905
by Davidh
It's not the server. it's the htaccess file, but i'm not sure. the question how you can help me solve the issue?
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8 years 9 months ago #10918
by Davidh
Since I don't see any response or any willing to solve the issue, i'd like please a refund.!
Thank you!
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8 years 9 months ago - 8 years 9 months ago #10924
by NT
Hi Davidh,
Happy New Year.
I'm sorry. Our company are the Lunar New Year holiday, not work. I'm just a support staff, I can not solve the problem. hope you understand and sympathize. we will work again on February 15. then our developers will check for you, If the problem is not resolved. we will send the money back to you.
Thanks
****************
Best Regards
__DiepNT__
Last edit: 8 years 9 months ago by
NT .
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8 years 9 months ago #10926
by NT
Hi Davidh
I'm sorry. is February 15 (the 2nd week later.)
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__DiepNT__
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