Hello, I've tried to install JUX Portfolio Pro 1.0 to a Joomla 3.6 site with template but when I use Jus Portfolio Pro (as item menu or as module) it can't open web page and get this error:
Tried in a site with php 5.6 and Mysql 5.6.2.4:
#1064 You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ') ORDER BY a.id DESC' at line 4 SQL=SELECT a.*,c.title AS category_title FROM #__jux_portfolio_pro_items AS a LEFT JOIN #__categories AS c ON c.id = a.cat_id WHERE a.published=1 AND a.cat_id in () ORDER BY a.id DESC
Tried in a site with php 5.4 and Mysql 5.5:
#1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') ORDER BY a.id DESC' at line 4 SQL=SELECT a.*,c.title AS category_title FROM h397m_jux_portfolio_pro_items AS a LEFT JOIN h397m_categories AS c ON c.id = a.cat_id WHERE a.published=1 AND a.cat_id in () ORDER BY a.id DESC
I've tried to use Joomla Fix database tool but problem still remains.
Hi Nicola
Thanks for contacting and choosing our product
About your problem, I can not see your problem
Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks
Hi Nicola
Thanks for feedbacks
About your problem, Please go to module Jux Portfolio Pro and select category source, as image below
prnt.sc/d89o23
Hope it can help you
If still having problems, please contact us, very pleased to assist you
Thanks
If I create in one of my menus a new item menu with Jux portfolio Item detail, when I click on the project title (by module and not by item menu portfolio list) the error 500 is the same but the url is:
Hi Nicola
Thanks for feedbacks
I'm sorry, but I can not find my products displayed on your site, you can just say you gave it displays any page
Please send any one link, where I can see our products, I will check it for you soon
very pleased to assist you
Thank
Hi Nicola
Thanks for feedbacks
I tried installing 2 template default of joomla and my product is still operating normally
prnt.sc/dbwlo3
the problem here is due of your templates "effecty" , I want you to check your templates
hope you understand me say
Thanks
Hello HaiND, thanks for your suggestions. I've tried to analyze my template code but I can't find the problem. I can't use your module. Can you suggest me what i have to check (database, files, framework,...) in order to let module working? Thanks
Hi Nicola
Sorry for late replay, we have 1 holiday weekend
About your problem, I checked and try to fix it for you, I also want to help you but the problems encountered due templates, templates is not our , because difficult to fix the problem
I think that you contact the developer your template, they'll figure out how to fix the problem better
Hope to get sympathy
Thanks