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exclamation-circle Facebook Wall not working!!

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6 years 5 months ago #20911 by HaiND
Replied by HaiND on topic Facebook Wall not working!!
Hi
Thank you for feedback us
I am really sorry about this issue,
Our product is still working as well as you've seen, but recently the Facebook API is more secure, so we're working on a solution to this problem.
I found you wrote a 0 rating on JED and that made our product underestimated so much, and it affected the development of the product well. rated high scores because they are very satisfied with the product, but recently the reason is only the Facebook API
I hope you can remove 0 point review on JED
If you are not satisfied with the product, I will refund you and you can buy another social stream product, but I think it will also have problems with facebook like us and they are also looking to fix it
Hope you can delete the review and I will refund you
Hope you understand and look forward to receiving sympathy
Thank you very much

Best Regards
--HaiND--

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6 years 5 months ago #20912 by Michael Scruse
I think the issue is your lack of communication and updates as to getting a fix. I was the first one to raise this issue 2.5 weeks ago. It took you 1.5 weeks to acknowledge that there was a problem.

Perhaps if you provided a detailed update daily it would help. Being a developer using the Facebook API surely you were told of upcoming changes?

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6 years 5 months ago #20941 by marc
Replied by marc on topic Facebook Wall not working!!
Any news or updates that i can remove my review...

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6 years 5 months ago #20942 by HaiND
Replied by HaiND on topic Facebook Wall not working!!
Hi
I'm really sorry but currently we have not figured out the solution, we are trying everyday to fix it, because Facebook limits the API security so it's hard to fix this bug quickly, we need more time
I can refund you if you do not like using the product, just hope you remove the 0 point review on the JED
Hope you understand and look forward to receiving sympathy
Thanks

Best Regards
--HaiND--

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6 years 5 months ago #20945 by VLI Volley
My Facebook wall isn't working either. Anyone who knows how to fix it?

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6 years 5 months ago #20961 by Marion Gwerder
Its now almost 3 weeks that Social Stream stopped working. This is so annoying! My clients get really angry because they have a faulty website for 3 weeks now!

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6 years 5 months ago #20978 by George Botelho
I have the same issue for over two weeks now, but still no update on it, have been chasing people on JoomlaUX here and waiting for some response and fix any issue there is so can make facebook feed display section gets working again.

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6 years 4 months ago #21020 by HaiND
Replied by HaiND on topic Facebook Wall not working!!
Hi
Thank you for feedback us
ok, I think I fix it, you can send the back-end login via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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6 years 4 months ago #21023 by marc
Replied by marc on topic Facebook Wall not working!!
And how can i fix it. Is there an update or any instructions?

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6 years 4 months ago #21025 by HaiND
Replied by HaiND on topic Facebook Wall not working!!
Hi
Thank you for feedback us
plesae go to source code:
...\modules\mod_jux_social_stream\facebook.php at line 3 and line 4

$app_id = '559885524120760';
$app_secret = '6e7331f2da872a9c9b6f8620a63c67df';

edit:

$app_id = '1715997618462814';
$app_secret = 'e1943c0751df5ca3295d96d39b4589f8';
hope it will help you,
if still have problem, you can send information login back-end
I will check it for you soon
Thanks

Best Regards
--HaiND--

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