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file News Ticker not working - conflicting with other extensions

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6 years 1 week ago #23124 by svimic
Hi, I have tried with jQuery ON and OFF, no-conflict ON and OFF but not working.
I sent you by email the credential. Note it is urgent since the website is in production.
Thank you.

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6 years 1 week ago #23126 by HaiND
Hi again
I fix it for you, please check again
Thanks

Best Regards
--HaiND--

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6 years 1 week ago #23131 by svimic
Hello, working now. Thanks very much for your quick support.
Kind regards, Stéphane

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6 years 1 week ago #23136 by HaiND
Hi svimic
if still have problem, please contact us, pleased to assist you
Hope you will continue to use other JoomlaUX products
Thanks

Best Regards
--HaiND--

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6 years 1 week ago #23139 by sincer
Hello,i bought the extension and not working. The extension displays just one news title without any animation. What can I do ? Thanks

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6 years 1 week ago #23140 by HaiND
Hi sincer
Thank you for contacting and choosing our product
There may be some minor clashes with your site
You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--
The following user(s) said Thank You: sincer

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6 years 1 week ago #23141 by HaiND
Hi sincer
Thank you for contacting and choosing our product
There may be some minor clashes with your site
You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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6 years 1 week ago #23154 by MICHELE ADORNO
I've again the same problem with another website, www.studiomaurospadaro.expert . Can you help me? same credential for access
Regards
Michele

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6 years 1 week ago #23156 by HaiND
Hi again
please go to source code: ...\mod_jux_news_ticker 1.0.4\mod_jux_news_ticker.php
at line 35
$document->addScript(JURI::base() . 'modules/' . $module->module . '/assets/js/jquery.stickit.js', true);
edit:
JHTML::script('modules/' . $module->module . '/assets/js/jquery.stickit.js', true);

and at line 43
$document->addScript(JURI::base() . 'modules/mod_jux_news_ticker/assets/js/newsticker.jquery.js', true);
edit:
JHTML::script('modules/' . $module->module . '/assets/js/newsticker.jquery.js', true);

Hope it will help you
Thanks

Best Regards
--HaiND--

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6 years 1 week ago #23164 by MICHELE ADORNO
Thank you very much, now works!
Last question please,
When I set the position at the bottom of the template, there is a white space at the top of template. I try all template position but nothing, can you help me?
See the figure below (send for email)


Regards
Michele Adorno

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