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9 years 6 months ago #4227 by Massimiliano Canzonieri
Hello,
I installed the PetCare template (quickstart package) and I need to manage K2 contents and articles. The problem is that I can't open these elements.
I tried with a simple test: I created an article, then I added a new menu item in the main menu. The type of this menu item is single article, in fact I connected it with my test article. The result is that when i click on this menu item, the article url is correctly constructed, but the article is not visualized and I only see a page with the menus and the home page footer.
Please, can you help me?
Thanks!

Andrea

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9 years 6 months ago #4276 by GDragon
Replied by GDragon on topic Jux PetCare Problem
HI Cube Tech,
Thanks for contacting us and choosing our product!
About your problem with display K2 articles you please check template assign by following steps:
Step 1: Go to Extensions->template manager -> select style you want to use (Example default)
Step 2: Go to tab Assignment then select menu items use this style!
Hope this help!
If you can't do it please pm me your site url and admin account. I'll check it for you!

Best regards,
--GD--

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9 years 6 months ago #4290 by Massimiliano Canzonieri
Hello,
thank you for your reply.
I followed your steps but I can't solve my problems.
If you go to my homepage ( tryourweb.altervista.org/CubeViaggi2 ), you'll notice the default menu of Petcare. So, if you click on Blog, you'll must see a page with all blog articles. Unfortunately it doesn't work.
Clicking on the Blog menu will produce a page with the menus and the home page footer.
Maybe could it be another kind of problem?
Thanks in advance.

Andrea

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9 years 6 months ago #4320 by GDragon
Replied by GDragon on topic Jux PetCare Problem
Hi Cubetech,
Thanks for your reply!
I know what you did. In this case can you pm me your site url and admin account.
I'll check and fix it for you asap!

Best regards,
--GD--

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9 years 6 months ago #4324 by Massimiliano Canzonieri
Hello longtd,
before you proceed, could you please explain me what you are going to do? I'd like to know what caused this problem.
Thanks!

Andrea

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9 years 6 months ago - 9 years 6 months ago #4343 by GDragon
Replied by GDragon on topic Jux PetCare Problem
Hi Cubetech,
Thanks for your reply!
Sorry for late response because we still have the holiday!
I checked your site and see articles don't display because you use a style and layout don't have position to display component.
You can check it by go to
Templates Manager-> select jux_petcare default -> tab layout select default (you can see position component below)
If you still can't display it please pm me admin account. I'll check it for you!
Hope this help!

Best regards,
--GD--
Last edit: 9 years 6 months ago by GDragon.

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9 years 6 months ago #4392 by Massimiliano Canzonieri
Hello longtd,
I changed my settings as you suggested, but the problem still remain. So, I will send you a private message.

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9 years 6 months ago #4402 by GDragon
Replied by GDragon on topic Jux PetCare Problem
Hi Cubetech,
Thanks for your feedback!
I checked your site and fixed, problem is you choose default style is HOME. You should choose default style is DEFAULT
Please see the video here:

Hope this help!

Best regards,
--GD--

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9 years 6 months ago #4420 by Massimiliano Canzonieri
Hello longdt,
thank you for your reply!
I undestood the problem.
Thanks!

Andrea

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9 years 6 months ago #4431 by GDragon
Replied by GDragon on topic Jux PetCare Problem
Hi Cubetech,
Thanks for your feedback!
I'm very happy to help you! If you have other problem with our product please feel free to contact us at anytime!

Best regards,
--GD--

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