STRING COULD NOT BE PARSED AS XML Error

Hi JUX Background has stopped working displaying the above message.

It seems I need to update this extension, yet even though I purchased it in January, I am expected to pay for it again???

I appreciate the fact the support was for a limited time, but for the extension to just stop working after 5 month and be expected to pay for it again is pretty poor.

Please could you sort this?

Thanks,
Wayne.

Hi 17DM,
Thanks for contacting us and choosing our product!
About your problem with jux background video maybe your order expired and you can't update now.
Please give me your email order our marketting staff will help you in this case!
Or pm me your site url and admin account. I'll fix it for you!

Hi 17DM,
I checked your site and installed latest version of jux background video on site. Now all working fine now. So please check your site again!
If you like our product please write a review and vote all 100 points for us at:
extensions.joomla.org/extension/style-a-...jux-background-video
It will help us very much to develop our product! many thanks!

Hi 17DM,
I checked your site and installed latest version of jux background video on site. Now all working fine now. So please check your site again!
If you like our product please write a review and vote all 100 points for us at:
extensions.joomla.org/extension/style-a-...jux-background-video
It will help us very much to develop our product! many thanks!

Hi there,

Thanks for having a look at this, it is no longer crashing, but it is not showing the video. Any chance you could have another look?

Many thanks,
Wayne.

Please ignore the last message, manage to fix.

Thanks again for your help.

W.

Hi 17DM,
Thanks for your feedback!
I'm very happy when your problem is fixed! If you have other problem with our product please feel free to contact us at anytime and don't forget vote for us!
Many thanks!