Every single time I purchase one of your extensions it freezes up my website and makes it super slow, and nothing works out of the box. Can you please help me get my background video slideshow to work?
THE VIDEO WILL NOT SAVE! Takes forever to load the backend module section.
HI Tori Jones,
Thanks for contacting us and choosing our product!
I'm sorry for the late reply.
Send me your account site via private message, please. I will check it for you
Thanks!
HI Tori,
About your problem.
Please go to back-end O JUX Module -> tab Video Playlist -> Add Video ID -> Start at: 1
You must select a start time of the video.
Thanks!