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exclamation-circle not working with grantry template

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6 years 3 months ago #21319 by Julie Gassin
Hello Guys,

It's not working with the last gantry helium template. I can ear the audio, but the video is not displayed in fullscreen mode (this is working with another template, and in module position mode).
Do you have any idea ?
Thanks
Regards
Julie

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6 years 3 months ago #21320 by HaiND
Hi Julie Gassin
Thank you for feedback us
There may have been a conflict that caused the problem
You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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6 years 2 months ago #21734 by Erik Winnelinckx
I have the same problem with a Gantry template. How to fix it?
EPfans Benelux

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6 years 2 months ago #21739 by HaiND
Hi Erik Winnelinckx
Thank you for feedback us
There may have been a conflict that caused the problem
You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--
The following user(s) said Thank You: Erik Winnelinckx

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6 years 2 months ago #21789 by Erik Winnelinckx
I have sent you the login details.

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6 years 2 months ago #21814 by HaiND
Hi again
Now, I can't access back-end, you can check again user or pass
Thanks

Best Regards
--HaiND--

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6 years 2 months ago #21816 by Erik Winnelinckx
Sorry, was a 1 day access. Open again. Do not forget to reset the debug settings after a visit. This a live site

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6 years 2 months ago #21826 by HaiND
Hi again
Sorry for late reply, we have 1 holiday weekend
I fix it for you, please check again
Thanks

Best Regards
--HaiND--
The following user(s) said Thank You: Erik Winnelinckx

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6 years 2 months ago #21837 by Erik Winnelinckx
It works well now. Thank you very much

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6 years 2 months ago #21838 by HaiND
Hi again
if still have problem, please contact us, pleased to assist you
Hope you will continue to support and use other JoomlaUX products
Thanks

Best Regards
--HaiND--

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