Support Online: Mon - Fri / 08:00am - 05:00pm (GMT +7)
Your Time: Our Time:

exclamation-circle Code is looking image from different address

More
8 years 4 months ago #13528 by Abdikarim Ahmed
Hi

I have bought your Charity Hub, I have installed its quick start and was testing it with my first Cause. The Information section’s Image was not selecting so I came to your support forum and found this:

NT wrote: Hi Piotr,
Thanks for contacting us and choosing our product!
Please try,
please go to administrator/component/com_jux_charity_hub/modules/forms/cause.xml file

line 192

id="image" name="image" type="JUXImage"

change

id="image" name="image" type="media"

Thanks!


After this step, the Image is selected, but it doesn’t show at the front end. It seems that the code is looking for the image from here:
www.mysite.com/media/jux_charity_hub/ima...ty_hub/Events/32.jpg

While it should look for it from here:
www.mysite.com/images/jux_charity_hub/Events/TairLogo21.png

I then searched your forum again for this and found:

NT wrote: Hi
I have edited the link on your site. but your site is being "clear cache" when out front-end it does not change. you try to change the account FPT.
I edit default_grid.php file line 51, default_list.php line 51 ( components/com_jux_charity_hub/views/causes/tmpl)

from
$image_url = JURI::base().'media/jux_charity_hub/images/'.$item->image;
to
$image_url = JURI::base().''.$item->image;


But default_grid.php and default_list.php files are not available at components/com_jux_charity_hub/views/causes/tmpl

Please help.
Thanks
Abdikarim

Please Log in or Create an account to join the conversation.

More
8 years 4 months ago #13538 by Abdikarim Ahmed
Hello!

Is anyone from JUX monitoring this Forum?

Please Log in or Create an account to join the conversation.

More
8 years 4 months ago #13624 by NT
Hi Abdikarim Ahmed,
Thanks for contacting us and choosing our product!
Sorry for the late reply,
I apologize to my staff can forget this ticket. Please send me your account site via private message, I will check it for you
Thanks!

****************
Best Regards
__DiepNT__

Please Log in or Create an account to join the conversation.

More
8 years 4 months ago #13645 by Abdikarim Ahmed
I have sent the details to you and hope you can make it functional as described to be.

Please Log in or Create an account to join the conversation.

More
8 years 4 months ago #13661 by NT
Hello.
I'm checking your problem. Please give me more time.
Thanks!

****************
Best Regards
__DiepNT__

Please Log in or Create an account to join the conversation.

More
8 years 4 months ago #13662 by Abdikarim Ahmed
No problem, take your time.

Thanks

Please Log in or Create an account to join the conversation.

More
8 years 4 months ago #13706 by Abdikarim Ahmed
Any solution on this? Nearly 3 days since you informed me that you are on it!

Please Log in or Create an account to join the conversation.

More
8 years 4 months ago #13727 by NT
Hello,
I'm sorry. I have had two weekends. I sent you a copy installed on mail: karimafcad@yahoo...
Please reinstall it.
Thanks!

****************
Best Regards
__DiepNT__

Please Log in or Create an account to join the conversation.

More
8 years 4 months ago #13730 by Abdikarim Ahmed
Hi,
This has taken a lot of time, I bought another extension and built my site on it. I have had to make a new installation for your solution and it seems to have solved the image problem. I hope that you will replace the old one to this one for your clients.

Thanks for the efforts and I will try to use it for other projects in the future.

Abdikarim

Please Log in or Create an account to join the conversation.

More
8 years 4 months ago #13741 by NT
Hi Abdikarim Ahmed,
I saw on your site. data almost no change. Should I send you a set with Quickstart. It will be much quicker. Our products are in the process of updating.
You finished quickstart installation interface will look like your current site
Thanks!

****************
Best Regards
__DiepNT__

Please Log in or Create an account to join the conversation.

Moderators: Jackie
Time to create page: 0.054 seconds
Powered by Kunena Forum