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file Problem with contact form

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1 week 1 day ago #42588 by Giuseppe
I purchased your plugin JUX Coming Soon plugin, unfortunately despite my many reports I have not yet been able to get an answer and solve the problem.
Let me recap the problem: In the contact tab if I fill out the form and click on the send button nothing happens.
I would like to point out that my provider has deactivated the mail() function, to make the mail work, I set up the mail via SMTP in Joomla and the test run works perfectly. But the button on the contact tab does not send any emails. I need your help. thanks

I have sent many emails to your address: This email address is being protected from spambots. You need JavaScript enabled to view it. , but I have not received any response.

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1 week 6 hours ago #42594 by Jackie
Replied by Jackie on topic Problem with contact form
Hi.
Thank you for contacting us and sorry for the late response.
I have checked and fixed the contact form issue on your site.
Please recheck it.
Regards.

Best regards.
Jackie Nguyen.

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1 week 5 hours ago #42597 by Giuseppe
Replied by Giuseppe on topic Problem with contact form
Thanks for the reply, I checked on the site: www.amuridicasa.it and it works, but my problem is the following:

1) I would like to know what was done to make it work, since I have the same problem on another site: www.teatrostabiletremestierietneo.it
2) where can I go to translate the sentence that comes out after sending: "Hi Giuseppe Thank you for your email"

Thank you for the help you will give me

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1 week 2 hours ago #42598 by Jackie
Replied by Jackie on topic Problem with contact form
Hi.
1. We have released a new version to fix that issue. You can get it from our site.
2. To edit that message, please edit this file:
media/plg_juxcomingsoon/contact_me.php line 78.
Regards.

Best regards.
Jackie Nguyen.

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6 days 6 hours ago #42601 by Giuseppe
Replied by Giuseppe on topic Problem with contact form
I also updated the other site ( www.teatrostabiletremestierietneo.it ) with your update 1.1.6, but unfortunately the email sending does not work, on the site www.amuridicasa.it , it worked only once and now it does not work anymore, can you check? Thanks
The credentials for the other site are the same as amuridicasa.it

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4 days 14 hours ago #42602 by Jackie
Replied by Jackie on topic Problem with contact form
Hi.
We have checked and installed the last version on your site. The contact form still works fine.
Please recheck it.
Regards.

Best regards.
Jackie Nguyen.

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4 days 7 hours ago #42603 by Giuseppe
Replied by Giuseppe on topic Problem with contact form
Ok this is solved, thanks!
I still have two small problems:
1- I had pointed out to you that when I view the contact card, some information is lost, for example the phone number is not visible, what can I do to view it?

2- When I view the image on a tablet or smartphone the image is not responsive, how to solve??

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3 days 14 hours ago #42604 by Jackie
Replied by Jackie on topic Problem with contact form
Hi.
I have fixed the mobile scroll issue on your site. Please clear your server cache to see the change.
Regards.

Best regards.
Jackie Nguyen.

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2 days 9 hours ago #42607 by Giuseppe
Replied by Giuseppe on topic Problem with contact form
I saw that you reinstalled the plugin, if I had to reinstall where do I get the updated plugin? Is the one online version 1.1.6?

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