This is the 1st time I have used a youtube video, the option is switched on and I have added the video URL as per help, but black screen. I have added a video image which displays but no video. I am NOT using https://
Hi futureclient,
Thanks for contacting us and choosing our product!
About your problem with jux background video can you pm me your site url and admin account?
I'll check and fix it for you!
Hi Future Client. I checked your site and see the bug happen when you don't enable countdown at homepage.
So I fixed it. Please check your site again! We'll update to fix it in next version!
If you really like our product please write a review and vote al 100 points for us at:
extensions.joomla.org/extensions/extensi...line/jux-coming-soon
It will help us very much to develop our product!
Many thanks!
Hi, many thanks for fixing the problem, 10 out of 10.
But, how many bugs are there in this, the Social Media accounts wrong, the video not working when the countdown is disabled. Come on guys, I support you (we all do) because what you do is great.
PLEASE test your products PROPERLY before releasing them in future.
We have ALL spent our valuable time trying to figure out these problems which could so easily be AVOIDED if you did some basic TESTING first.
P.s. you have also wasted your time correcting a problem which should not exist.
Hi futureclient,
Thanks for your suggestion and thanks for your reply!
We listed all bugs all will have new release to fix and upgrade it asap!
I'm very happy when all your problem is fixed!