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file Sign up issue . .

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7 years 9 months ago #16056 by Michael Michael
Sign up doesn't work in Android/Chrome unless desktop mode is enabled. When tapping the field to enter my address, the keypad pops up (as it should) and instantly disappears again.

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7 years 9 months ago #16061 by Huyen Tran
Replied by Huyen Tran on topic Sign up issue . .
Hi Michael.
Thank you for using our product.
I'm sorry for your issue, Please give me link your site and your account of the administrator via mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check and feedback your issue in here,

Best Regards,
Huyen Tran

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7 years 9 months ago #16081 by Michael Michael
Replied by Michael Michael on topic Sign up issue . .
email sent, thank you

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7 years 9 months ago #16106 by Huyen Tran
Replied by Huyen Tran on topic Sign up issue . .
Hi Michael.
I'm sorry for your issue.
Current, our module works wrong on our site but we still don't find the solution.
Please give me some time again. We will try to fix and update version and contact to you.
Thank you so much for empathy.

Best Regards,
Huyen Tran

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7 years 9 months ago #16110 by Michael Michael
Replied by Michael Michael on topic Sign up issue . .
I look forward to your update. Thank you.
The following user(s) said Thank You: Huyen Tran

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7 years 8 months ago #16222 by Michael Michael
Replied by Michael Michael on topic Sign up issue . .
Wondering if there was any update on this Huyen?

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7 years 8 months ago #16346 by Michael Michael
Replied by Michael Michael on topic Sign up issue . .
Any development on this issue?

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7 years 8 months ago #16358 by HaiND
Replied by HaiND on topic Sign up issue . .
Hi Michael Michael
Thanks for feedbacks
Sorry for late replay, we have 1 holiday weekend
On the Iphone still works, it only has problems on android
We're we found the time to fix it on the device android
But there is no solution to this problem
We will try to fix it in the shortest time
Hope to get sympathy
Thanks

Best Regards
--HaiND--

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7 years 8 months ago #16376 by Michael Michael
Replied by Michael Michael on topic Sign up issue . .
I think six weeks is long enough to wait. How about a refund?

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7 years 8 months ago #16384 by Huyen Tran
Replied by Huyen Tran on topic Sign up issue . .
Hi Michael,
Our Developer fixed your issue.
Please delete the cache your site and check your site again because your site has the cache
Thank you so much for empathy

Best Regards,
Huyen Tran

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