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file JoomlaUX Coming Soon not working

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7 years 1 month ago - 7 years 1 month ago #18371 by Thomas Stolzenburg
Hi, I just bought the "Coming Soon", installed and configured as documented, but after plugin activation the "coming soon" still does not show in the frontend ( teststeps.online/ ).

Please advise / Thanks

P.S.: running on latest J! 3.8.1
Last edit: 7 years 1 month ago by Thomas Stolzenburg.

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7 years 1 month ago #18374 by Thomas Stolzenburg
I did some checking and see that even though the plugin is enabled (and the status 1" saved in the database accordingly), after accessing the frontpage the database record changes back to "0", which means that the plugin does not keep it's "enabled" status !?

I tried that with 2 completely different templates, (Gavick, Joomlashine), both completely stock without any customisations and both running on 3.8.1.

Please advise !

Thanks

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7 years 1 month ago #18382 by HaiND
Hi Thomas Stolzenburg
Thanks for contacting and choosing our product
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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7 years 3 weeks ago #18419 by Thomas Stolzenburg
this is taking too long.

can I get a refund to my PayPal, please?

Thanks

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7 years 3 weeks ago #18428 by HaiND
Hi Thomas Stolzenburg
Thank you for feedback us
I'm sorry but maybe you are confused or set up incorrectly because my product is still working fine
please go to back-end -> tab Countdown -> and setup time
And set the exact countdown time, because we leave it by default in May 2017, so it has run out of time, so my product is always on the "disable"
You can set the hybrid time for December 2017 and you will see our product perform well
prnt.sc/h83uiy
Hope you understand
If still having problems, you can send information back-end login again, I will check it for you
Thanks

Best Regards
--HaiND--

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