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lock loading problem

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9 years 6 months ago #5348 by Florian Schär
Hello

When clicking on the mainmenu item, the subemnu has first to be loaded before the click on the mainmenu item works. Therefore the people have to click two times.
Is there a workaround for that?

regards, florian
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9 years 6 months ago #5349 by NT
Replied by NT on topic loading problem
Hi Florian,
Thanks for contacting us and choosing our product!
Can you please describe in more detail your problem. and send us the site and back-end accounts at private message. we will check for you in the shortest time. Thanks.
*********
Best Regards,
-- NT--

****************
Best Regards
__DiepNT__
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9 years 6 months ago #5390 by Florian Schär
Replied by Florian Schär on topic loading problem
I sent you the pm yesterday. did you receive it?
regards, florian
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9 years 6 months ago #5392 by NT
Replied by NT on topic loading problem
Hi Florian,
I have received your message, and checked the site, you are using Joomla menu Mege, (not the CSS3 Mega Menu). We've sent a message back-end application for the account of the site: http: //smkunstturnen.ch. have not seen you reply back.
Please give us back-end account our staff will help you check. Thanks.
*********
Best Regards,
-- NT--

****************
Best Regards
__DiepNT__
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9 years 6 months ago #5413 by Florian Schär
Replied by Florian Schär on topic loading problem
ok, I sent you the logins on pm

thanks, florian
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9 years 6 months ago #5415 by Huyen Tran
Replied by Huyen Tran on topic loading problem
Dear flos.
Thanks your feedback,
I checked your site, It don't have to error. It works as follow : Menu item have to load dropdown then you can click the link
You can configure time for it in tab advanced.
Please view image attachment.
Best Regards,
Huyen Tran

Best Regards,
Huyen Tran
Attachments:
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9 years 6 months ago #5417 by Florian Schär
Replied by Florian Schär on topic loading problem
But at the moment it is not possible to click on the main menu item before the submenu has been loaded. that's the problem. people have to cklick twice if they click too fast. Is there a workaround for that problem?
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9 years 6 months ago - 9 years 6 months ago #5434 by Huyen Tran
Replied by Huyen Tran on topic loading problem
Dear Flos.
Thanks your idea, we will study and update when can.
You can set time short for "Hover Delay Time, Transition On Duration, transition Out Duration" as image attachment. You will don't wait long time and only need click one time.
Best Regards,
Huyen Tran

Best Regards,
Huyen Tran
Last edit: 9 years 6 months ago by Huyen Tran.
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9 years 6 months ago #5435 by Florian Schär
Replied by Florian Schär on topic loading problem
If I set all transitions to 0, there is no more effect. that would be a pitty.
I hope you can find a fix so that I don't have to set them all to 0.

thanks in advance, florian
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9 years 6 months ago #5438 by Huyen Tran
Replied by Huyen Tran on topic loading problem
Dear Flos.
1. we do it for 2 case: click and hover type,
When you choose click type for Trigger. If you click submenu and it received link before the submenu dropdown.
You will you will never select the submenu of menu item. Because you click submenu, it will go to other page.
2. I have test your website, and I saw,it does not take long to wait submenu drop-down. Please view this video:

Thanks you so much for sympathy.
Best Regards,
Huyen Tran

Best Regards,
Huyen Tran
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