Enabling cache

Hello,

I would like to know how to enable cache for JUX CSS3 Mega Menu?
my global cache is "ON - Conservative caching"......
but JUX CSS3 Mega Menu doesn't seem to cache anything!
I understand there is Cache Time in the module Advance tab, but there is no cache at all for JUX CSS3!!!!
normally for any other modules I just set the time and they work perfectly fine, however apparently doing the same is not enough in this case!
what should I do? where are settings about cache? am I doing anything wrong? does it work by default?

your consideration is appreciated.

Hi Mehrana,
Thanks for contacting us and choosing our product!
really sorry you. Current config "Cache Time" it is not active.
We are considering adding this functionality to the product in the future. Our inadvertent forgot to delete the config "Cache Time" is from the module.
Truly apologize for this.
********
Best Regards
__NT__

I don't know what to say!
I've spend weeks just to setup the extension, now it is absolutely useless on my high traffic website!
what about your other mega menu extension (JUX Mega Menu)?
does cache work on it?

Hi Mehrana,
- I can explain the following simple. Cache Time Advance tab in the module.
it does not affect the functionality of the module and site (We will delete it immediately config). If you want the "Cache" please go to System> Global Configuration> System. in that will let you adjust the config.
- Mega Menu JUX it not have cache in the module.
Again really apologize for this confusion.

********
Best Regards
__NT__

Hi diepnt...
well!!!!!
How come this big flaw is not mentioned anywhere before purchasing the product!!!!?????
It took lots of my time and now it's not even functional on my website!!!

what about refund?

Hi,
I sent you a file through mail setup (mehipc...). please install the up and check again.
You can refer to the article of Joomla: www.ostraining.com/blog/joomla/cache/
.Thanks
********
Best Regards
__NT__

Hi,

I have got the email that you sent, Thanks for the version.
I've got a strange problem, I thought cache would fix it, but unfortunately it didn't.

here is the scenario:
==================
I have a high traffic website and JUX CSS3 works on it normally.
During the rush hour, I see some query that cause MySql goes down.

Somethings like these:
/index.php?jq=/modules/mod_jux_megamenucss3/assets/fonts/jux-fontawesome-webfont.eot)%20format(%22embedded-opentype%22),%20url
/modules/mod_jux_megamenucss3/assets/fonts/jux-fontawesome-webfont.woff2)%20format(%22woff2%22),%20url
/modules/mod_jux_megamenucss3/assets/fonts/jux-fontawesome-webfont.woff)%20format(%22woff%22),%20url

Is it possible to stop them?

Hi Mehrana,
I'm sorry. I do not understand why it's like that. Can my limited qualifications can not help you more.
********
Best Regards
__NT__