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file Background Video - Not working as a "Background" in a module position.

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9 years 5 months ago #5224 by Chris Coen
Our site recently broke with a parse XML error. Upon investigation, it was related to the Jux Background Video module.

I upgraded the extension and the sites are opening now, but the video's are not opening as a background.


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I also noticed that it is not full width now either.

Please help, This is a new build and quite frankly looks rather embarrassing in it's current state.

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9 years 5 months ago #5241 by GDragon
Hi Chris,
Thanks for contacting us and choosing our product!
About your problem with background video can you pm me your site url and admin account!
I'll check and have tutorial to help you fix it!

Best regards,
--GD--

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9 years 5 months ago #5244 by Segura Artes Graficas
Our site recently broke with a parse XML error.
me too me the same thing is happening a few days ago, I had to change the content of the homepage of this product www.rancaguatv.cl

This is the message issued:

0 STRING COULD NOT BE PARSED AS XML

Now I've enabled content on the main page, so you can give me the steps and solve this embarrassing issue

Please give me an answer to solve this issue is very urgent for me.

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9 years 5 months ago #5245 by GDragon
Hi aleugrafix,
Thanks for your feedback!
About your problem with jux background video please pm me admin account. I'll check your site and have tutorial to help you fix it!

Best regards,
--GD--

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9 years 5 months ago #5249 by Segura Artes Graficas
hello am the manager, I am from Chile, South America, I'm with this problem for days.
I depend a lot from this software, it is very, very urgent for me.
Skype: aleugrafix
Attachments:

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9 years 5 months ago - 9 years 5 months ago #5252 by Chris Coen

longdt wrote: Hi Chris,
Thanks for contacting us and choosing our product!
About your problem with background video can you pm me your site url and admin account!
I'll check and have tutorial to help you fix it!


Thank you.
Last edit: 9 years 5 months ago by Chris Coen.

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9 years 5 months ago #5257 by GDragon
Hi Chris,
I have just upgrade new version of background fixed this problem. I added new option Special elment. You can insert element to get background work as background video of this element!
I will update document and have tutorial to use this option asap!
Note: I fixed all problems on your site. Please check again!
If you like our product please write a review and vote 100 points for us at:
extensions.joomla.org/extension/jux-background-video
It will help us very much to develop our product! Many thanks!

Best regards,
--GD--

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9 years 5 months ago #5258 by GDragon
Hi aleugrafix,
Thanks for your reply!
Please pm me your site url and admin account!
I'll check and fix it for you!

Best regards,
--GD--

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9 years 5 months ago #5283 by Chris Coen
Thank for your assistance! I will review the changes.

:)

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9 years 5 months ago #5290 by GDragon
Hi Chris,
Thanks for your reply!
If you have other question please feel free to contact us at anytime!

Best regards,
--GD--

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