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question-circle Bug in Testimonial Button

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8 years 9 months ago #10941 by Carolina
Hello
We feel some issues related to testimonial component.

Main issue the user can not submit testimonial simple because the button submit is not coming - please help.

Attaching screens down - please help to fix.

screencast.com/t/kI5rnEuOE

Regards
Carolina

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8 years 9 months ago #10963 by Carolina
Hello
Guys sombody support here? Or we can considere as we was chated?

I will put this impress on JED guys...

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8 years 9 months ago #10978 by NT
Replied by NT on topic Bug in Testimonial Button
Hi Carolina,
Thanks for contacting us and choosing our product!
Happy New Year
I'm sorry for the late reply. We have a Lunar New Year holiday week. Today we return to work.
About your problem. Please go to jux_testimonial.css file (modules\mod_jux_testimonial\assets\css)
Delete line 73
display: none;
If your problem is not solved. Please send me an account site via private message. I will to check help you
Thanks!

****************
Best Regards
__DiepNT__

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8 years 9 months ago #11028 by Carolina
That was not helped
how to send you details to fix it

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8 years 9 months ago - 8 years 9 months ago #11031 by NT
Replied by NT on topic Bug in Testimonial Button
Hi Carolina
Please send me via private Message or mail This email address is being protected from spambots. You need JavaScript enabled to view it.
Thanks!

****************
Best Regards
__DiepNT__
Last edit: 8 years 9 months ago by NT.

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8 years 9 months ago #11032 by Carolina
Send by privat mesage - have got it?

Regards
Carolina

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8 years 9 months ago #11036 by NT
Replied by NT on topic Bug in Testimonial Button
Hi Carolina,
I'm sorry. Account FTP, I don't login(It does not show file)
I use the software component ->Extplorer to view code. I see you've edited it. But your site is "clear cache". Please check again.
Thanks!

****************
Best Regards
__DiepNT__
Attachments:

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8 years 9 months ago #11037 by NT
Replied by NT on topic Bug in Testimonial Button
Hi.
I think it was "clear cache" server. I changed the code but it does not change in the font-end.
Thanks!

****************
Best Regards
__DiepNT__

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8 years 9 months ago #11039 by Carolina
Hello
Chek now the ftp - it may to work - i have fixed.
I have removed line 73 as you have told but don`t take effect on front.

Fix you and ping when is ready to chek.

Regards
Carolina

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8 years 9 months ago #11040 by NT
Replied by NT on topic Bug in Testimonial Button
Hi Carolina,
This problem contact your hosting provider. they will help you. Because your problem is being cached server. whether you change or delete some files in the code, outside the font-end unchanged. you see the picture I posted, you will understand.
Thanks!

****************
Best Regards
__DiepNT__

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