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5 years 9 months ago #24299 by John Eastment
Once again Feed not showing latest images.

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5 years 9 months ago #24303 by HaiND
Hi John Eastment
Thank you for feedback us
You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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5 years 9 months ago #24305 by John Eastment
I have a number of sites using this module. They have all stopped working. What is the fix.

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5 years 9 months ago #24384 by John Eastment
I have a number of sites using this module. They have all stopped working. What is the fix.

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5 years 9 months ago #24399 by HaiND
Hi again
Thank you for feedback
I see my demo and other customers still work well
I will check this problem now

Best Regards
--HaiND--

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5 years 9 months ago #24439 by John Eastment
Hello
I really need an answer to the issue. I will have no choice but to drop this extension and go with another provider.

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5 years 9 months ago #24513 by HaiND
Dear
Thank you for contacting and choosing our product!
– We are sorry for informing that the customer support will be slower than usual because of Vietnamese Lunar New Year (Tết Holiday). It’s the traditional holiday in our country - Vietnam,
For the issue you are encountering, we will try to solve as soon as we are back the office. We apologize in advance to any inconvenience this may cause you.
Thank you so much for your patience and sympathy!
Happy Vietnamese Lunar New Year!
******
Kind regards
JoomlaUX Team

Best Regards
--HaiND--

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5 years 9 months ago #24544 by Pete
I have this problem as well. The site is not cached as such. The most recent feed item showing is from the 8th November. Obviously this is 2 months old.. There are many more recent entries.

Cheers,
Pete

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5 years 9 months ago #24546 by John Eastment
This problem has been ongoing for more than 12months. It works for a while, I inform them of the error, it is fixed, and then, after some time the problem returns. I have just about had enough of this. I am looking at other extensions now. Needs to be reviewed on the JED !!!!!!!! :angry: :angry: :angry: :angry:

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5 years 9 months ago #24571 by HaiND
"Dear
Thank you for contacting and choosing our product!
– We are sorry for informing that the customer support will be slower than usual because of Vietnamese Lunar New Year (Tết Holiday). It’s the traditional holiday in our country - Vietnam,
For the issue you are encountering, we will try to solve as soon as we are back the office. We apologize in advance to any inconvenience this may cause you.
Thank you so much for your patience and sympathy!
Happy Vietnamese Lunar New Year!
******
Kind regards
JoomlaUX Team"

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

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