Hikashop MegaMenu still broken. Ticket closed!

Hello.

I started a ticket for our broken HikaShop MegaMenu. You were in touch and said you'd found a bug in the menu. Now the ticket has been closed and no news about a bug fix. Please let me know if this is going to be fixed or not.

My ticket number is was: #662491908

Needless to say we're not very happy with our MegaMenu experience

Ok. we seriously need some kind of response on this. Are you guys working on the bug or not? We need a solution and if nothing is happening on your end we'll have to use something else. Please respond.

Dear KleanZlate,

I'm sorry for delay
Because the ticket system will be closed after 7 days if not answered.
I and one more developers are finding fault with your product I will quickly respond and fix bugs for you in 24 hours.
I sincerely apologize for my delay.
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Best regards,

Linh Nguyen

Ok. it's good to hear back from you guys.

Dear KleanZlate,

I'm sorry for delay
Your error was fixed and answers to test your ticket in the process.
Thanks you for feedback,
If you have other question, you can reply at here.
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Best regards,

Linh Nguyen

Thank you! That's a load of my back and the boss is happy

Hello. I just updated Hikashop and the problem is back. Exactly as it was before Is this a problem with our HikaShop installation or is it something you can look into?

Best regards, Petur

Edit: Never mind. I was able to fix it by rolling back some files from a backup