Support Online: Mon - Fri / 08:00am - 05:00pm (GMT +7)
Your Time: Our Time:

exclamation-circle Menu does not open on mobile devices

More
8 years 10 months ago #11133 by LuL
Hello,

I just purchased and installed JUX Mega Menu on my customer's site. Unfortunately, the responsive menu does not open on devices till 768px width.
Your help is urgently needed. I'd like to send you the website and the account information by private message.

Regards
Ann

Please Log in or Create an account to join the conversation.

More
8 years 10 months ago #11161 by NT
HI,
Thanks for contacting us and choosing our product!
Please send me an account site via private message. I will to check it
Thanks!

****************
Best Regards
__DiepNT__

Please Log in or Create an account to join the conversation.

More
8 years 10 months ago #11162 by NT
HI,
Thanks for contacting us and choosing our product!
Please send me an account site via private message. I will to check it
Thanks!

****************
Best Regards
__DiepNT__

Please Log in or Create an account to join the conversation.

More
8 years 10 months ago #11216 by LuL
Hi,
I already sent you the login data on Friday by pm.
Regards
Ann

Please Log in or Create an account to join the conversation.

More
8 years 10 months ago #11221 by NT
Hi Ann,
I apologize for the late reply. because I have to test code takes a lot of time.
Your problem is:
1. Our modules are duplicated. it makes the module jquery conflict. I had to learn the causes that, from plugins to a template. we find that the cause is due to your template. to solve the problem I have custom module. please do not update the module.
2. Conflict bootstrap.min.js: File library bootstrap.min.js ( dg.jugendfuerdemokratie.de/media/jui/js/bootstrap.min.js ) loaded two times, it makes impulse ignorant.
I think you should learn and use a new template. :) If you still want to use that template. We will send you packing a custom version of the module. If you need.
Please check back, hope you can give me some time to write a good review about this product. :) it will help me a lot
extensions.joomla.org/extension/jux-mega-menu
Thanks!

****************
Best Regards
__DiepNT__

Please Log in or Create an account to join the conversation.

More
8 years 10 months ago #11226 by LuL
Hi,

thank you so far for your assistance. It works now. That is good so far.

As I will further use this template which I wrote by myself and therefore also need to update extensions for security reasons
it would be good to get the custom version of the module. Please send it to me.

For the future, it would be better to change my template to avoid the conflict and be able to update.
I just removed the double entry of bootstrap.min.js in the template. If you send me the custom module I can do some testing if it works without the customized module.

Regards
Ann

Please Log in or Create an account to join the conversation.

More
8 years 10 months ago #11266 by NT
Hi
Please send me your email. If possible please support and help us to write a good review about this product.
Thanks!

****************
Best Regards
__DiepNT__

Please Log in or Create an account to join the conversation.

More
8 years 9 months ago #11274 by LuL
Hi,

email is sent to you by pm.

Regards,
Ann

Please Log in or Create an account to join the conversation.

More
8 years 9 months ago #11387 by LuL
Hi,

I sent you my email address. But nothing arrived yet.

Regards
Ann

Please Log in or Create an account to join the conversation.

More
8 years 9 months ago #11416 by NT
Hi Ann,
I'm sorry I have not received information from you for one reason or something I do not see it, please return it to me. Thanks!

****************
Best Regards
__DiepNT__

Please Log in or Create an account to join the conversation.

Moderators: Jackie
Time to create page: 0.078 seconds
Powered by Kunena Forum