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file Can't find XML setup file

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8 years 8 months ago #12102 by Lucy Sadler / Trevor Bennett
We tried to upgrade the mega menu to resolve some issues, but the system said "Can't find XML setup file".
Could you help?

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8 years 8 months ago #12130 by NT
Replied by NT on topic Can't find XML setup file
Hi
Thanks for contacting us and choosing our product!
Our products. a long time we do not update. Not understanding what you updated on the matter, you are using version?. We want to know exactly what your problem is, to be able to help you better.
Thanks!

****************
Best Regards
__DiepNT__

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8 years 8 months ago #12150 by Lucy Sadler / Trevor Bennett
We are using version 3.0.7 from June 2013. We contacted you about a problem recently, and you said the answer was to upgrade the software. However, the error comes when we try to do so.
Looking forward to getting the great product working properly again,
Lucy

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8 years 8 months ago #12164 by NT
Replied by NT on topic Can't find XML setup file
Hi,
We have a lot of changes after repeated updates. You need to read the log. Please install the latest version
www.joomlaux.com/jux-extensions/mega-menu/jux-mega-menu.html
I think you should test the site on a before using it on your site.
Thanks!

****************
Best Regards
__DiepNT__

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8 years 8 months ago #12202 by Rebel Woodham
I have just purchased the mega menu and I am having the same issue 'Can't find XML set up file'. I can see the file is in the zipped file, however Joomla is not locating it. I am on Joomla 3.4.4

Could you please offer a solution.
Cheers

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8 years 8 months ago #12206 by NT
Replied by NT on topic Can't find XML setup file
Hi Cheers
Thanks for contacting us and choosing our product!
Please see video
Thanks!

****************
Best Regards
__DiepNT__
The following user(s) said Thank You: Rebel Woodham

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8 years 8 months ago - 8 years 8 months ago #12211 by Lucy Sadler / Trevor Bennett
Dear NT,
Thanks for the video, I'll pass it to my technical colleagues, and I hope it helps with our upgrade too.
Thanks,
Lucy
Last edit: 8 years 8 months ago by Lucy Sadler / Trevor Bennett.

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8 years 8 months ago #12231 by NT
Replied by NT on topic Can't find XML setup file
Hi Lucy.
About your problem.
Please go to Extensions => manage => install => select pkg_jux_megamenu 3.2.5.zip module => upload & install
Thanks!

****************
Best Regards
__DiepNT__

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