Thank you so much for using our product and pls accept my deep apology for my late reply!
As your request, I took a look and got a bit confused. I will be grateful if you can send me screenshots that circle your problem so that I have a better view and will find a way to fix it.
And also, pls send your website info (link and admin account) via email: This email address is being protected from spambots. You need JavaScript enabled to view it.