Hello guys, I have a critical error with the Portfolio Jux and support staff refused to help me.
Now they say that the time of my support has expired!
Well, the problem is as follows:
Since July last year I bought the Jux Potfólio to use my portfolios within the TABS GK5.
Each tab would be a portfolio. But it gives the following error:
?body=I found some great File here #url", emailUrlCustomPrefix: "
www.themepunch.com/
", emailUrlCustomSuffix: "?ref=...", backgroundHolder: "#mod_main-background", backgroundSlideshow: 0 }) });
Someone, for the love of God is able to help me?
Why is absurd support personnel enrrolar me for so long and not solve a simple problem!
I think you my friends, who share questions on the forum could help me!
Hi sergio,
Thanks for your question. The bug you've got maybe about position to display jux_portfolio.
I checked your site and i see jux_portfolio working normally!
So please check your site again!
HI!
I think you did not access the correct page!
The Index page of my site, the system operates normally Jux Portfolio.
If you carefully read the message from the previous ticket, you will see that the problem occurs when using Jux Portfolio within Tabs GK5, other similar systems show no error, only Jux Portfolio.
Go to this page of my site and see that the last tab, displays an error, which I have already reported last ticket.
Tab standing Jux Portfolio.
The issue was never resolved since I bought the Jux Portfolio, was this. It gives error with systems that use tabs or even HTML5 site,.
Dear Sérgio Bertini,
Thanks for your feedback! I checked your site and i see you embed our module in other module but jux_portfolio doesn't support it. you need a plugin more to do that.
So please check your site again! Many thanks!
Friend, I do not know how to solve it!
Tested eg ImageShow PRO that does exactly the same thing Jux Portfolio and does not give error!
Only Jux Portfolio is giving error!
I think it is you who have to get a solution to this problem, not me!
Please help me, the system is yours, I think you are more qualified to solve this problem than I!
Sorry my friend!
But I think a company that sells a product, it has to provide the tool running.
I can not wait for the next versions.
Please, as you will not solve my problem, so my money back!
Hi Sergiobertini,
Thanks you for feedback,
I'm so sorry, we can't have refund money for you, because your order from 17 July 2013, and your account also has expired support date. Each product have 3 months technical support. But you still download any update for this product, and we can help you fix problem through forum.
If you have any question, you can reply this message.
Best regards.
Jackie Nguyen.