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exclamation-circle Not pulling in thumbnails

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10 years 2 months ago #1877 by Eric Pastorek
Hi,
I recently purchased a subscription and downloaded the Portfolio Package. I installed it fine, but it's not pulling in the thumbnails and items in the category that I chose for the module. It's giving me this code
?body=I found some great File here #url", emailUrlCustomPrefix: "http://www.themepunch.com/", emailUrlCustomSuffix: "?ref=...", backgroundHolder: "#mod_main-background", backgroundSlideshow: 0 }) });

I'm using the latest version of Joomla.

Here is the link. The portfolio is toward the bottom of the page: newyorkfamilies.org/VOICE
If you can please help me to resolve it would be great.

Thanks,
eric
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10 years 2 months ago #1878 by Eric Pastorek
in testing it, I found it works on the main theme of my site, but the page I want to use it on uses an different theme. So, the module is working, but it's conflicting with this theme. Any idea how I can resolve this?
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10 years 2 months ago #1879 by GDragon
Replied by GDragon on topic Not pulling in thumbnails
Dear
Thanks for contacting us and choosing our product!
About your problem with jux_portfolio i checked your site and can answer as below:
About the problem 1 please check with other position. If you still got this problem please submit a ticket at:
www.joomlaux.com/support.html
Our techmate staff will try to help you asap!
And about conflict jquery maybe jquery file load two time. You can turn off it at back-end option.
Hope this help!

**********
Best regards,
--GD--

Best regards,
--GD--

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10 years 2 months ago #1882 by Eric Pastorek
I checked with another position and it is still doing the same thing.

also, I have turned off the jquery library but it still didn't resolve the issue.
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10 years 2 months ago #1904 by GDragon
Replied by GDragon on topic Not pulling in thumbnails
Hi newyorkfamilies,
Please submit a ticket!
Our techmate staff will try to fix it asap!

********
Best regards,
--GD--

Best regards,
--GD--

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10 years 2 months ago #1906 by Eric Pastorek
hi, I did submit a ticket, but I haven't heard back about the fix.

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10 years 2 months ago #1907 by GDragon
Replied by GDragon on topic Not pulling in thumbnails
Hi,
Sorry for late reply because we just have weekend. I think you don't read the reply in ticket. Because you don't give us correct account to access your site. So we can't check it. Please give us correct account to access you site. Many thanks!

*********
Best regards,
--GD--

Best regards,
--GD--

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