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file Facebook Stream does not works

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5 years 11 months ago #24161 by stefanato
Hi,
here www.controlcine.com/controlcine-social-wall
does not appear the post of this page www.facebook.com/controlcine.eventi/
Other social works correctly.
The FB ID is correct. Can you verify and support me ?
Thanks in advance.

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5 years 11 months ago #24190 by HaiND
Hi stefanato
Thank you for feedback us
I don't access back-end, can user or pass is incorrect
But I check front-end and see Facebook still work
prnt.sc/m8pb1l
Thanks

Best Regards
--HaiND--

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5 years 11 months ago - 5 years 11 months ago #24208 by stefanato
Hi,
sorry but this is what I see : easycaptures.com/fs/uploaded/1119/5669013430.png
(also with a js error)
No youtube and no Facebook post are visible.
I confirm that the backend details are corrects,
Let me know.Thanks

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Last edit: 5 years 11 months ago by stefanato.

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5 years 11 months ago #24215 by HaiND
Hi again
I try to fix it for you, please check again
Thanks

Best Regards
--HaiND--

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5 years 10 months ago #24401 by stefanato
Hi,
I have added also instagram profile, but the only thing I see are Twitter post and the following error :
easycaptures.com/fs/uploaded/1130/2834729600.png
Thanks in advance.

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5 years 10 months ago #24420 by HaiND
Hi again
I see you entered the wrong ID and Access Token
please go to URL and get Access token
instagram.pixelunion.net/

as image bellow:
prnt.sc/mej66r

and add "!" in front of the ID if needed
prnt.sc/mej6al
Hope it will help you

Thanks

Best Regards
--HaiND--

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5 years 10 months ago #24427 by stefanato
Hi, thanks for your kind reply. Istagram is ok but FB continues to do not work....
The page is www.facebook.com/controlcine.eventi/
and it's FB ID is : 1441687926077933
Thanks in advance.
Bye.

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5 years 10 months ago #24434 by HaiND
HI again
Please go to source code: ...\modules\mod_jux_social_stream\facebook.php at line 10

$app_access_token = $app_id.'|'.$app_secret;

edit:

$app_access_token = '548441595582413|hGXkHOWyFxcJIHmfygv4oH1zhYo';

Hope it will help you
Thanks

Best Regards
--HaiND--

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5 years 10 months ago - 5 years 10 months ago #24580 by stefanato
Hi,
after your suggestion I have harcoded the file and now Facebook works.
Same problem with Youtube : I have created and enabled APIv3 but nothing appears...
Do I fix any other file ?
Thanks in advance.

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Last edit: 5 years 10 months ago by stefanato. Reason: added some screenshots

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5 years 10 months ago #24588 by HaiND
Dear
Thank you for contacting and choosing our product!
– We are sorry for informing that the customer support will be slower than usual because of Vietnamese Lunar New Year (Tết Holiday). It’s the traditional holiday in our country - Vietnam,
For the issue you are encountering, we will try to solve as soon as we are back the office. We apologize in advance to any inconvenience this may cause you.
Thank you so much for your patience and sympathy!
Happy Vietnamese Lunar New Year!
******
Kind regards
JoomlaUX Team

Best Regards
--HaiND--

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