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file Color settings not working on multiple tickers

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4 years 10 months ago #37860 by Jeff Shotwell
Our client wishes to create multiple colored news tickers to indicate various levels of alerts on their site (red, orange, yellow, etc). We've successfully set up the initial ticker (ADVISORY RED) , but the second ticker (DWA-NOTICE ORANGE ) isn't displaying the color correctly. Can you have a look to see what may be going wrong?

Thank you.

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4 years 10 months ago #37867 by HienHC
Hi
Thank you for feedback us
I'm sorry but I don't understand problem
You can describe the problem in more detail or send me one image of the problem via: prnt.sc/
I will check it for you soon
Thanks

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4 years 10 months ago #37877 by Jeff Shotwell
To be more specific. We have multiple articles to be displayed in the news ticker, some the client wants to have a red background and others need to be orange depending on how urgent the alert is. We are having trouble getting the articles to show up in anything but the red background.

There will be some instances where they will need to have multiple alerts each with their own background color so we want to get this sorted out. Here is the link to an image I put together showing the back and front end of the issue prnt.sc/qy2am2

Thank you.

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4 years 10 months ago #37888 by HienHC
Hi
You can't change the color, you have to choose Custom Css. prnt.sc/qy7q0m
If you have any questions please contact us.
Thanks

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