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file Scrolling not working for me on multiple sites

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7 years 5 months ago #17400 by Kirby Stephens
Hi, I've just this morning purchased this module, and I've tried installing on many of my sites, some with K2, some with just articles, and I can't get the scroll to work on any of them. I've tried changing every setting that seems to make sense and I can't make it work.

I can give access in private message if that will help.

Thanks

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7 years 5 months ago #17407 by HaiND
Hi Kirby Stephens
Thanks for contacting and choosing our product
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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7 years 5 months ago #17419 by Kirby Stephens
Info sent to your email. Thanks for taking a look.

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7 years 5 months ago #17426 by HaiND
Hi Kirby Stephens
Thank you for feedback us
Can you send me supper admin account, i want to install an extension and fix the code for you
Very pleased to help you
Thanks
*******
Best Regards
HaiND

Best Regards
--HaiND--

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7 years 5 months ago #17441 by Kirby Stephens
I have changed your access level to Super User. Thanks.

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7 years 5 months ago - 7 years 5 months ago #17459 by HaiND
Hi
Sorry for late replay, we have 1 holiday weekend
I fix it for you, please check again

Thanks

Best Regards
--HaiND--
Last edit: 7 years 5 months ago by HaiND.

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7 years 5 months ago #17460 by Kirby Stephens
Okay, thanks. It is scrolling now, but there are other problems.

1. Scrolling starts fine, but the text just disappears in the middle of the second scroll and every scroll after. It disappears when the text reaches the width of the page.

2. Is there any way to display the content of an article instead of the title? My messages are rather long.

3. There is a very long delay between scrolls. The delay in Safari is about twice as long as in Chrome.

4. What did you do to fix, something in my Joomla, or in your module code? I'm wondering because I may want to use this on other websites.

Sorry about all the issues, I do appreciate your efforts.

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7 years 5 months ago #17462 by HaiND
Hi
Thank you for feedback us
1: with problem text disappears
You can describe the problem in more detail or send me one image of the problem
2:with problem show content
I customize it for you, please check again, I edit code at line:
..modules/mod_jux_news_ticker/tmpl/default.php at line 218 and edit
$list->title
edit:
$list->introtext
3: with problem Safari
I would like to ask you again if the problem still occurs ?
4: With problem error scrol,
I fix it for you, I edit code at line:
..modules/mod_jux_news_ticker/mod_jux_news_ticker.php at line 43
$document->addScript(JURI::base() . 'modules/mod_jux_news_ticker/assets/js/newsticker.jquery.js', true);
edit :
JHTML::script('modules/' . $module->module . '/assets/js/newsticker.jquery.js', true);
If still having problems, please contact us, pleased to assist you
Thanks

Best Regards
--HaiND--

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